Parker Backlash from Biased Panel - Comments from Wine Opinions

The story I wrote earlier this week received quite a few comments, interestingly they were emailed to me instead of posted on the site. One of the emails was from John Gillespie of Wine Opinions, the originator of this study, and I thought it merited a repost on the blog. Thanks John and Christian Miller for taking the time to reply to my original post. I do feel however, that some of the points brought up should be addressed.

Attched you will find the origninal press release on the study, and a profile of the Wine Opinions panel. At the time we fielded the first Core Track survey, there were about 1,200 panel members. The survey was based on 403 responses. Today, the panel has grown to over 1,700 members. As you can see, they fairly and accurately represent that segment of the consumer market with the highest levels of consumption frequency and the highest levels of purchase of wines over $20. Our panel is in no way “biased,” as you speculate. It is simply respresentative of the 16.2 million high-end wine consumers in the U.S.

While I feel 1,700 members is a good number to draw information from, the Panel profile attached in the email reveals some problems. I’ve broken the data down. (Note: The national average figures were found in the Wine Opinions panel breakdown, and are derived from the “latest core consumer breakdown” from the Wine Market Council.)

Panel Profile: Wine Publications Read or Subscribed To

  • Wine and Food Magazine
  • 43%
  • National Average
  • 15%
  • Wine Spectator
  • 30%
  • National Average
  • 7%
  • Wine Enthusiast
  • 17%
  • National Average
  • No data provided
  • Wine & Spirits
  • 12%
  • National Average
  • No data provided
  • Robert Parker
  • 7%
  • National Average
  • 1%

Frankly, seeing this information isn’t helping me feel that this study isn’t biased in some way (that’s 109% by the way [I know, I know, the data]). The core consumer as described by the Wine Market Council is much less likely to be a Wine Spectator or Wine and Food Magazine reader than those from the Wine Opinions Panel.

Another issue I have with the Wine Opinions Panel is it’s demographic breakdown.

Here’s the information provided from the press release. (Again, the national average information represents the 16.2 Million regular wine drinkers information as collected by the Wine Market Council.)
Demographic Breakdown

Over 60
13%
National Average
22%

40-49
28%
National Average
19%

30-39
20%
National Average
18%

21-29
12%
National Average
15%

Female
65%
National Average
54%

Male
35%
National Average
46%

The study seems to lean heavily towards the Baby Boomer demographic.
From the Wine Market Council:

There are 77 million Baby Boomers (ages 40 to 58 in 2004), compared to a 44 million Generation X population (ages 28 to 39 in 2004). But the Millennial generation is a group of some 70 million.

Referring to the Wine Opinions Panel as “fairly and accurately” representing the Core high end wine consumer seems to be a bit of a stretch. The rising high end wine consumer is coming from a group of only 12% on your panel. These are the ones looking for some direction in the wine world, Robert Parker is definitely an influence for them.

In my experience, I tend to see more male’s making high end purchasing decisions. Although the National average still favors women, it isn’t to the degree of the Wine Opinions panel.

————————
The email continues:
I said: “If the study was to be unbiased, it would seem only fair that an equal number of Robert Parker and Wine Spectator subscribers would have been interviewed.”

Not true, there only has to be a representative sampling of sufficient numbers of each. Because our respondent mix is truly representative of the high-end consumer segment, there are a greater number of Spectator readers in that group than there are Parker readers.

As the data points out, the panel is biased towards two publications, exponentially more than the Core Market Consumer as researched by the Wine Market Council. Both Wine and Food Magazine, and Wine Spectator, appeal to a larger audience and have a larger circulation than The Wine Advocate. I agree that it wouldn’t necessarily need to be split between the two to be accurate, but unfortunately the Wine Opinions panel is unbalanced in this regard.

————————
I said: “The goal of the study was to find out who influences high end wine consumers (if you want to call over $20 high end, I think $50 would be a better number) purchasing decisions.”

There is plenty of research to show that even for affluential core high-frequency wine consumers, wine over $20 is a special purchase. A study defining high end as over $50 might well have a different result, but it would represent a miniscule (if important) number of consumers.

I can agree here, as I was just making a personal definition of what I consider high end.

————————
I said:”The problem is, if the majority of people interviewed don’t read the Wine Advocate or Erobertparker online, than they probably aren’t going to list them as a purchasing influence, aside from those that use information in retail stores.”

Of course, although the Parker number hints at how far beyond actual readership his influence may extend. But the main cause of our singling out Parker was not the low number citing him as an influence, it was the distribution of his rankings compared to other sources of influence. He had a much larger number of people giving him a “1″, compared to the others. If this was simply a matter of different levels of readership, then you would expect his “non-influence” ratings of 1-3 to be spread evenly or similarly to the other sources. We should also keep in mind that the number of people who see Parker ratings as shelf-talkers and in advertising is quite considerable. Mr. Parker’s ratings are also widely made know to consumers by sales staff in fine wine shops, so his presence as a critical force far exceeds his actual subscription base.

What I was trying to say is that if someone reads Wine Spectator regularly, more than likely they aren’t going to list Robert Parker as “Very Influential” in their purchasing decisions. As far as his reach, 1% of the 16.2 million daily/weekly wine drinkers is 162,000 who are Wine Advocate ‘readers’ according to the Wine Market Council data you reference. I’d say that’s more than a hint that his influence extends far beyond the reach of his actual readership. Again, the data showing people sighting his influence as low shouldn’t be taken as a sign that his influence is weakening. The majority from your panel already look to other sources for wine information.
Shelf takers who do not subscribe to any wine related journal’s don’t seem to be a part of your study, and therefore speculation on their purchasing patterns seems to be out of place in this discussion.

———————–
I said:”A more accurate way to measure if Parker is losing his influence could have been interviewing consumers who were already looking at his reviews and have now moved to another source.”

We intend to do just that, with tracking studies each year. We do not state in our report that Parker is “losing his influence.” We merely point out that for every person who finds his reviews somewhat or very influential, there are three others who go out of their way to state that he has no influence on their purchase decisions.

Unfortunately, that data is misleading and the media took it as Parker losing his influence in all their headlines. The question seems unfair for the demographics of this panel. My point is, Robert M Parker Jr. hasn’t burned any bridges lately for a misrepresentation of any wine judged, so I can’t see how anyone could look at this information as proof that he is losing his influence. If someone doesn’t share his taste preference, they would be able to find that out rather quickly. I feel those who listen to one of his recommendations, try a bottle and like it, will continue to trust his opinion in their purchases.
A new generation of wine lover is emerging and they are looking at many sources for help navigating the world of wine. The Wine Advocate will continue to have a profound influence on the purchasing decisions of high end wine consumers, and I feel this survey provides no indication of that changing.

I can appreciate that your company was not responsible for the headlines. As I have described above however, I feel that the information on the Wine Advocate is incorrect and this panel is not a good means of gauging Parkers influence on the wine community. However, I am sure that your study was otherwise well thought out and executed and other aspects of it may prove to be helpfull to industry professionals. Thanks again for taking the time to comment.

5 Responses to “Parker Backlash from Biased Panel - Comments from Wine Opinions”

  1. Anonymous Says:

    Jate, this a fun debate. I think you have to keep in mind that we are in the minority. As I’ve sat in local wine shop, I’ve watched people come in just looking around and to which way they lean as they are helped. I noticed for their everyday drinking it comes down to price or the “good deal” but even more so they walk in and say “I had such and such wine at a freinds or at a dinner out do you guys carry it?” But then there is the customer that want’s to buy somthing special for that wine collector or wine geek in their life, they are almost always directed to a high Parker score. In many cases don’t even know who Parker is but it effects their buying because that is what they have been lead to. I asked the guys why don’t they lead people who are shopping for lower priced wine towards Parkers ratings that are high on those wines? “Because the wine geeks buy up all the lower price high rating Parker wines before we can get them on the shelf. Then there is the guy who says,” Wine Advocate rated this high do you know what Parker gave it?” In my humble opinion casual wine drinkers will use just about anything to help them through the wine maze, where as serious drinkers and collectors Know where to go. Keep in mind too that they can pick up Spectator anywhere not even have to buy it get some advise and put it back on the shelf where as you know there is only two ways to get the Advocate, and due to the price of each you have to be pretty serious.
    Thanks for the line,
    Chris

  2. John Gillespie Says:

    Hello Jathan,

    Thanks for posting our reply on your website. However, we still feel the
    need to clarify some misconceptions.

    You cannot compare the Wine Opinions panel demographically to Wine Market
    Council’s figures on U.S. core wine consumers, because the Opinions panel is
    representative of only PART of the total core audience. I know this to be
    true because I am the president of Wine Market Council and I am the one
    (with the assistance of Merrill Research) who calculated both the Wine
    Market Council data and the Wine Opinions data. The Opinions data is only
    reflective of the “high end” core wine consumer, not the entire core
    audience. The 16.2 million number is only the high end of the 28.7 million
    total core wine drinkers in the U.S. So, for example, it makes sense that
    while only 7% of all core wine drinkers read the Wine Spectator, 30% of
    Opinions panel members do, once you take into account the statistical margin
    of error. The Opinions panel is not “unbalanced” in regard to media
    involvement of its members, it is simply a reflection of that part of the
    core audience that it does indeed represent.

    The same thing is true with demographics. The Opinions panel tends more
    toward boomers - they are the vast majority of “high end” consumers. While
    Millennial adults are certainly the fastest growing segment of the overall
    wine market, two thirds of them are marginal wine consumers, and only one
    third are cores. The number of high end consumers they represent is much
    smaller - again, in line with the demographics of the Opinions panel.
    Although the core consumers of the Millenial generation are more likely to
    buy high end wines, there are simply not as many of them as the boomers (for
    now).

    Again, we do not conclude that Robert Parker is either not influential or is
    losing his influence, only that he polarizes high end consumers to the
    extent that his negatives (lowest rating) outweigh his positives (top two
    ratings) by a ratio of 3 - 1. The key point is not that Parker has fewer
    people citing him as very or extremely influential - it’s that the
    distribution of his ratings between none to moderately influential is
    extremely skewed towards “1 (no influence at all)” when compared to other
    media sources.

    This gap cannot be ascribed to fewer people being aware of Parker. Some 21%
    of panelists report reading Parker at least “seldom”, and the number who are
    aware of him is presumably higher. Even if you assume that 79% are unaware
    of Parker, the difference between the Parker ratings by this group and the
    ratings for other sources remains significant.

    You also say that “if someone reads Wine Spectator regularly, more than
    likely they aren’t going to list Robert Parker as “Very Influential” in
    their purchasing decisions.” Actually 84% of our panel’s Parker readers are
    also Spectator readers. Those who read both quite often are as influenced
    by Parker than the Spectator. You also say, “the data showing people citing
    his influence as low shouldn’t be taken as a sign that his influence is
    weakening.” You are right - we DON’T take it that way and have not said so
    in either our press relase or in the Core Track report which goes into great
    depth on this subject. Please don’t attribute this sentiment to Wine
    Opinions - you will not find it expressed by us anywhere. In fact, Parker
    is also differentiated from other media sources in that the numbers of those
    citing him as an influence are projected to be much larger than his actual
    subscription base or readership. But we are also certain that significant
    numbers of high end wine consumers feel it necessary to disavow his
    influence, at a far greater rate than other other media sources.

    We enjoy the give and take of the blog/forum format and please feel free to
    post our response in your commentary.

    Best regards,

    John Gillespie & Christian Miller

    Wine Opinions

  3. Jathan Says:

    Chris,

    Thanks for your take on this. You make some good points on casual wine drinkers and the direction they take. Serious Wine Drinkers will continue to trust Robert Parkers taste buds, and I think it’s pretty obvious that this study in no way shows that has changed.

  4. Jathan Says:

    John and Christian,

    Thanks again for the comments, it’s nice to hear your take on this information.

    “Please don’t attribute this sentiment to Wine
    Opinions - you will not find it expressed by us anywhere.”

    As I stated in my previous post, I appreciate and understand that neither you nor any Wine Opinions information stated that sentiment. It was the reporters who used this data incorrectly and came up with headlines that are incorrect.

    As I am guessing this is the first year that this question was asked. I’m sure you’ll agree that any conclusions drawn from this data would be incomplete and inaccurate.

    “..it’s that the distribution of his ratings between none to moderately influential is extremely skewed towards “1 (no influence at all)” when compared to other media sources. ”

    This really doesn’t tell us much. I’m interested in seeing what next year’s study indicates when compared to this year’s information on that specific question. Unfortunately, it will be some time before we can compare.

    Until then, thanks for your feedback again. It has been an interesting topic and has highlighted the importance of accurate journalism for the media as a whole, but also us bloggers.

    “In Vino Veritas”

    Jathan

  5. Winexpression.com » Blog Archive » Next Generation Wine Consumers Says:

    [...] Unfortunately at this point, research on wine purchasing decisions for this group is hard to come by. Many panels still target baby boomers for overall market information. But articles like this are sure to get researchers attention. [...]

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